PCPD News Issue 28

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PCPD News 私隱專員公署通訊•Issue no. 28
14
Industry Insight
行業聚焦
are expected to pay extra attention
to. This communication helps
them to brush up their privacy
knowledge and learn appropriate
ways to deal with privacy issues.
In order to make sure the policies
and procedures are well observed,
we have a built-in monitoring
system. For example, a special
task force carries out random
on-site night inspections. We
also conduct regular audits and
i nspec t i ons , such a s i n t e r na l
audits, ISO compliance audits and
an annual inspection conducted
by the Security Company Licence
Inspection Unit of the Hong Kong
Police Force.
P: Is there any example you can
share with us to illustrate how
you encourage frontline staff to
inculcate a respect for personal
privacy into their routine work
and to realise that respecting
data privacy is beneficial to both
the company and your tenants?
What are the challenges?
UG: When ensuring the safety of the
premises, frontline staff also need to
ensure that the privacy of visitors is
protected. For example, we suggest
security staff use separate forms
for individual visitors to fill in their
information for entry purposes. This
is preferred to the conventional form
in which all visitors’ information is
exposed to everyone who signs in
after them.
As awareness of the right to personal
privacy increases, our frontline staff
have encountered certain difficulties
in collecting personal information
from visitors. Some visitors may
not want to give their identity card
number for registration. In those
cases, our staff explain in detail to
the visitors the purpose of the data
collection in the hope of eliminating
their concerns. But if visitors insist
on not giving such information for
registration purposes, our staff have
to accompany the visitor to the
intercom system at the entrance and
ask the tenant to verify the identity
of the visitor.
P: What kind of support would you
like to see the PCPD provide to the
industry?
UG: I would like the PCPD to organise
more talks and activities, and to work
closely with organisations in order
to promote public understanding of
data protection and the requirements
under the Ordinance, in particular
responding to the concerns in the
property management industry.
Mutual understanding between
data subjects and data users is
important.
為業界製作簡易實用的海報，提醒物業管理從業
員在工作中應注意有關保障個人資料私隱的事項。
An educational poster providing practical
tips for property management practitioners
on safeguarding personal data privacy was
produced.下載 Download:
chinese/activities/files/notice.pdf