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Case Notes
Case Notes
year
--Year--
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
Category
--Category--
Appeal case
Complaint case
Compliance case
Enquiry case
By Provisions/DPPs/COPs/Guidelines
--By Provisions/DPPs/COPs/Guidelines--
DPP1 - Purpose and manner of collection of personal data
DPP2 - Accuracy and duration of retention of personal data
DPP3 - Use of personal data
DPP4 - Security of personal data
DPP5 - Information to be generally available
DPP6 - Access to personal data
Code of Practice on Consumer Credit Data
Code of Practice on Human Resource Management
Code of Practice on the Identity Card Number & Other Personal Identifiers
exemptions
Privacy Guidelines: Monitoring and Personal Data Privacy at Work
provisions on direct marketing
Proper Handling of Data Access Request and Charging of Data Access Request Fee by Data Users
N/A
Section 2 of the Ordinance – definition of “personal data”
Section 37 of the Ordinance
Section 38 of the Ordinance
Section 64 - disclosing personal data
Section 39 of the Ordinance
Section 26 – erasure of personal data
By Topic/Subject Matter
--By Topic/Subject Matter--
Biometrics data
Blind-ad
Complaint Handling Policy
Consumer credit data
Customer data
Data Access Request Fee
Debt collection
E-mail
Education
Election
Employment
Hong Kong Identity Card number / Hong Kong Identity Card copy
Human resources
Installation of CCTV
Internet
Jurisdiction of Personal Data (Privacy) Ordinance
Marketing
Media
Medical data
Monitoring
N/A
Personal Information Collection Statement (PICS)
Public Domain
Public register
Social services
Spamming
Transfer of data outside Hong Kong
keyword:
Case No.:2024C06
New!
A bedding products company mandated online shoppers to consent to the use of personal data for direct marketing purposes
... <more>
Areas of Concern:
DPP1
Case No.:2024C05
New!
A government department posted a letter to an applicant’s obsolete address
... <more>
Areas of Concern:
DPP2
Case No.:2024C04
New!
A financial institution collected excessive personal data from outsourced staff without providing personal information collection statement and r
... <more>
Areas of Concern:
DPP1
,
DPP2
Case No.:2024E09
New!
Safeguarding clients’ personal data security under Work-from-Home Arrangements
... <more>
Areas of Concern:
DPP4
Case No.:2024E08
New!
Storing clients’ documents and ex-employee’s personal data in outsourced storage facilities
... <more>
Areas of Concern:
DPP4
,
Human Resources
Case No.:2024E07
New!
This page only provides Chinese version temporarily
... <more>
Areas of Concern:
DPP3
,
Exemptions
Case No.:2024E06
New!
This page only provides Chinese version temporarily
... <more>
Areas of Concern:
DPP1
,
Human Resources
,
Monitoring
Case No.:2024E05
New!
Neighbour installing Closed Circuit TV Systems (CCTV) at door entrance
... <more>
Areas of Concern:
DPP1
Case No.:2024E04
New!
Visitor Registration
... <more>
Areas of Concern:
Identity Card
Case No.:2024E03
New!
A school collecting and using teachers’ travel information.
... <more>
Areas of Concern:
DPP1
,
DPP3
,
Human Resources
Case No.:2024E02
New!
Whether customers’ personal data could be stored in a cloud system outside Hong Kong.
... <more>
Areas of Concern:
DPP3
,
DPP4
Case No.:2024E01
New!
Whether a credit reference agency (CRA) could retain a data subject’s consumer credit data after the discharge of bankruptcy.
... <more>
Areas of Concern:
Consumer Credit Data