Justification

• Legitimate interests of employer

  • Liability for unlawful acts
  • Quality control
  • Productivity
  • Other management

• Legitimate interests of employees

  • Respect
  • Dignity
  • Privacy

• Need for balance

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Liability _ for harassment, discrimination, obscenity etc

Quality control _ customer service, training

Productivity _ ensuring employees are honouring their contractual obligations

Other management needs _ security against unauthorised disclosures, discipline, fraud prevention and investigsation.

Employees expectations to be trusted, respect for privacy and dignity

Interests competing _ need for balance, compromise _ risk management, proportionality