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Case Notes
Case Notes
year
--Year--
2024
2023
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Category
--Category--
Appeal case
Complaint case
Compliance case
Enquiry case
By Provisions/DPPs/COPs/Guidelines
--By Provisions/DPPs/COPs/Guidelines--
DPP1 - Purpose and manner of collection of personal data
DPP2 - Accuracy and duration of retention of personal data
DPP3 - Use of personal data
DPP4 - Security of personal data
DPP5 - Information to be generally available
DPP6 - Access to personal data
Code of Practice on Consumer Credit Data
Code of Practice on Human Resource Management
Code of Practice on the Identity Card Number & Other Personal Identifiers
exemptions
Privacy Guidelines: Monitoring and Personal Data Privacy at Work
provisions on direct marketing
Proper Handling of Data Access Request and Charging of Data Access Request Fee by Data Users
N/A
Section 2 of the Ordinance – definition of “personal data”
Section 37 of the Ordinance
Section 38 of the Ordinance
Section 64 - disclosing personal data
Section 39 of the Ordinance
Section 26 – erasure of personal data
By Topic/Subject Matter
--By Topic/Subject Matter--
Biometrics data
Blind-ad
Complaint Handling Policy
Consumer credit data
Customer data
Data Access Request Fee
Debt collection
E-mail
Education
Election
Employment
Hong Kong Identity Card number / Hong Kong Identity Card copy
Human resources
Installation of CCTV
Internet
Jurisdiction of Personal Data (Privacy) Ordinance
Marketing
Media
Medical data
Monitoring
N/A
Personal Information Collection Statement (PICS)
Public Domain
Public register
Social services
Spamming
Transfer of data outside Hong Kong
keyword:
Case No.:2004A17
Transfer of customer's credit card data to an associated company
... <more>
Areas of Concern:
DPP3
Case No.:2004A08
Telecom company passed customer's data to a debt collection agent for debt recovery
... <more>
Areas of Concern:
DPP3
Case No.:2002C07
Service of trial bundle by a solicitor's firm
... <more>
Areas of Concern:
DPP4
Case No.:2002C01
Refusal to comply with data access request
... <more>
Areas of Concern:
DPP6
Case No.:2001E15
Taking over the customers' database of a distributor
... <more>
Areas of Concern:
DPP3
Case No.:2001C03
Loss of documents when subscribing to a mobile phone service
... <more>
Areas of Concern:
DPP4
Case No.:2000E20
Whether an insurer could exchange with other insurers claims history of a claimant suspected of dishonesty.
... <more>
Areas of Concern:
DPP3
,
Exemptions
Case No.:2000E15
Collection of ID copy of an individual guarantor by an equipment leasing company.
... <more>
Areas of Concern:
Identity Card
,
Exemptions
Case No.:2000E11
Whether a direct-selling company can obtain from its distributors the personal data of customers for processing refund requests.
... <more>
Areas of Concern:
DPP1
,
DPP3
Case No.:1999A01
Retention of ex-customer's personal data after account termination
... <more>
Areas of Concern:
DPP2
,
DPP3
Case No.:1998E28
Disclosure of accounts of a deceased is not in breach of the Personal Data (Privacy) Ordinance but if the information relates to third parties, c
... <more>
Areas of Concern:
DPP3
,
Exemptions
Case No.:1998E26
Contract conditions cannot in law have the effect of overriding or derogating from the requirements of the Ordinance.
... <more>
Areas of Concern:
Identity Card
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