Case Notes

A Bank, without notifying the complainant, made credit checks on him on monthly basis even though the complainant had not made any default in rep... <more>

A beauty club transferred a Complainant's personal data to another beauty and fitness centre without the Complainant's consent. The Complainant b... <more>

An employee of a securities company was suspected to have mis-distributed account statement of a client to another client... <more>

A former customer of a bank, having made her opt-out request to the bank, received direct marketing material sent from a company which she believ... <more>

A property management company in its capacity as employer was held accountable for act of its employee under section 65(1) of the Ordinance in us... <more>

Collection of customers' identity card numbers for avoidance of losses incurred by counterfeit banknotes... <more>

Whether improper means had been used in the act or practice of collection of personal data... <more>

A laundry shop collected the identity card number of an individual who failed to produce a receipt in collecting the laundry... <more>

Retention of personal data of unsuccessful insurance applicants for an indefinite period of time... <more>

Service provider used customer's credit card data of terminated account to charge... <more>

Transfer of customer's credit card data to an associated company... <more>

Telecom company passed customer's data to a debt collection agent for debt recovery... <more>