Case Notes

Whether the Company had taken all practicable steps to ensure that the Complainant's address used by it was accurate... <more>

This page only provides Chinese version temporarily... <more>

Whether the Recordings contained any personal data of the Complainant as defined in section 2 of the Ordinance... <more>

A messenger of a law firm requested a receptionist to sign on a copy of a letter addressing to the complainant as acknowledgement of receipt ther... <more>

A laundry shop collected the identity card number of an individual who failed to produce a receipt in collecting the laundry... <more>

A beauty club transferred a Complainant's personal data to another beauty and fitness centre without the Complainant's consent. The Complainant b... <more>

An employee of a securities company was suspected to have mis-distributed account statement of a client to another client... <more>

A former customer of a bank, having made her opt-out request to the bank, received direct marketing material sent from a company which she believ... <more>

A property management company in its capacity as employer was held accountable for act of its employee under section 65(1) of the Ordinance in us... <more>

Retention of personal data of unsuccessful insurance applicants for an indefinite period of time... <more>

Whether improper means had been used in the act or practice of collection of personal data... <more>

Collection of customers' identity card numbers for avoidance of losses incurred by counterfeit banknotes... <more>