Case Notes

year Category By Provisions/DPPs/COPs/Guidelines By Topic/Subject Matter keyword:

Case No.:2014C06

An online shop should not disclose a customer’s personal data to another customer for product exchange without consent... <more>

Areas of Concern:DPP3

Case No.:2014C01

This page only provides Chinese version temporarily... <more>

Areas of Concern:DPP1, Identity Card

Case No.:2013E01

Enquiry: A financial institution enquired about the application of the grandfathering provision under the directing marketing rules of the Ordina... <more>

Areas of Concern:Direct Marketing

Case No.:2013C04

Whether the use of an employee’s personal mobile phone number in work amounts to a breach of DPP3... <more>

Areas of Concern:DPP3

Case No.:2013A04

This page only provides Chinese version temporarily... <more>

Areas of Concern:DPP6

Case No.:2013A03

This page only provides Chinese version temporarily... <more>

Areas of Concern:DPP4

Case No.:2012C07

An insurance company should not grant indiscriminative access rights to policy-related data to former insurance agents of insurance customers... <more>

Areas of Concern:DPP3

Case No.:2012C04

The Complainant was dissatisfied that the CRA had failed to ensure the accuracy of the data received from the bank... <more>

Areas of Concern:DPP2, DPP6

Case No.:2012C03

This page only provides Chinese version temporarily... <more>

Areas of Concern:DPP3

Case No.:2012A03 Important!

Dissatisfied with the bank's response on data access request (AAB Appeal No. 10 of 2013)... <more>

Areas of Concern:DPP6

Case No.:2011C13

Excessive collection of locker usersâ€™ Hong Kong Identity Card numbers for security purposes by a public sports centre... <more>

Areas of Concern:DPP1

Case No.:2011C12

A Bank should ensure the consumer credit data it provided to credit reference agency was accurate... <more>

Areas of Concern:DPP2