††††††††††††††††††† CONSUMER RIGHTS & ELECTRONIC COMMERCE

24/4/01


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Table of Contents

††††††††††††††††††† CONSUMER RIGHTS & ELECTRONIC COMMERCE

Consumer Confidence

Eight Consumer Rights - UN

Eight Consumer Rights - UN

E-Commerce

Consumer Rights

Consumer Rights

Consumer Rights

Consumer Rights

Consumer Protection in the Virtual Market

Consumers International Privacy Project

Disclosure on Information Use

Personal Information

Placement of Cookies

Compulsory information

At what stage was information collected

Did sites have privacy policy

How easy was it to find privacy policy

ΕeOpting OutΕf of mailing lists and passing on of information

Was site a member of certification program

Trust Mark Schemes

Online redress mechanism

Key Elements of online redress

Key ADR Elements continuedΕc.

Insurance Schemes/Fidelity Funds

Monitoring Trust Marks

International Standards

The future

PPT Slide

Author: Theresa

Email: someone@microsoft.com

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