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A fruitful finale to the 39th International Conference of Data Protection and Privacy Commissioners (“ICDPPC”)  hosted by the Privacy Commissioner for Personal Data, Hong Kong (“PCPD”)  from 25 to 29 September 2017

 
The 39th ICDPPC was successfully held from 25 to 29 September 2017 at Kowloon Shangri-La, Hong Kong.  With the theme “Connecting West with East in Protecting and Respecting Data Privacy”, the Conference has brought together more than 750 representatives from Data Protection Authorities (“DPAs”), policy makers, government and business leaders, information and communications technology (“ICT”) professionals as well as academia and privacy advocates from over 60 countries or regions to Hong Kong. 

The five-day Conference consisted of Closed Session (26 to 27 September 2017) for the ICDPPC members and observers, and Open Session (28 to 29 September 2017) attended by all in the data protection community.

Closed Session

At the Closed Session, in-depth discussions among the accredited members of ICDPPC focused on the issues of government information sharing. Speakers shared their views on the drivers and barriers to government information sharing, how it could trigger public concerns about discrimination and protection of sensitive information, and what was to be done. 

During the Conference period, 26 side events were also staged by some 30 corporations and organisations from different sectors of the community, covering a wide range of privacy and data protection topics from global perspectives.

As the host of the 39th ICDPPC, the Privacy Commissioner Mr Stephen Wong hosted a DPAs Dinner on 26 September 2017 to welcome representatives from the DPAs around the world. Addressing the dinner, the Guest of Honour Mr Patrick Nip Tak-kuen, Secretary for Constitutional and Mainland Affairs, said that given the established network of global data protection authorities, Hong Kong has been able to keep abreast of international developments and trends in privacy protection, and establish cross-border enforcement networks.

Winners of the ICDPPC Global Privacy and Data Protection Awards were also announced during the dinner. The inaugural awards had attracted 90 entries from data protection and privacy authorities around the world. The PCPD’s “Be SMART Online Thematic Website Enhancement” project won the “Use of online tools” category award.

Various performances were also staged at the dinner to showcase the cultural characteristics of Hong Kong, such as the performance by the City Contemporary Dance Company, face changing performance, etc.

Open Session

At the opening ceremony for Open Session, the Guest of Honour and Secretary for Justice of Hong Kong SAR, The Honourable Rimsky Kwok-keung YUEN, said Hong Kong has been the most popular data centre in the region and is ready to serve as a data hub for the Belt and Road Initiative, facilitating transfer and storage of data, connecting and converging ideas and information between the Mainland and the rest of the world. Mr Yuen said that data privacy protection and free flow of data would continue to be the core values in taking forward such a policy initiative.

The Privacy Commissioner then elaborated in his speech the phenomenal change in global privacy landscape and data evolution in Hong Kong and the mainland of China.  He also took this opportunity to share the initial observations of a comparative study carried out by his office between the European Union’s General Data Protection Regulation (“GDPR”) (which will come into effect in May next year) and the Personal Data (Privacy) Ordinance with the Conference attendants, with areas of “notice and consent”, “accountability”, “sanction” and “extra-territorial application” covered. He said his office will publish guidance and organise seminars to help organisations understand the GDPR’s standards. He also stressed that data users need to add value beyond just complying with the regulations, and it is high time for developing an equitable data privacy right for all stakeholders.

Mr Yuen then kicked off the Open Session of the ICDPPC, in which local members of the public participated, together with the Chair of ICDPPC Mr John Edwards and the Privacy Commissioner Mr Stephen Wong.

At the Open Session, four main themes - (i) Data Protection in Asia; (ii)  Notice and Consent; (iii) Cross-border Data Transfer; and (iv) Challenges of New Technology were presented by an international panel of 60 distinguished speakers, panellists and moderators.

All conference guests, delegates and speakers were invited to the Sky Reception which was held in the evening of 28 September 2017 at International Commerce Centre, the tallest building in Hong Kong. The Honourable Charles Mok, Legislative Council Member, was invited to be the Guest of Honour of the night.  All participants enjoyed the magnificent 360° Victoria Harbour views and great performances. 

The 39th ICDPPC concluded with the closing ceremony on 29 September 2017.  The Chair of the ICDPPC Mr John Edwards in his closing remarks thanked for the Privacy Commissioner Mr Stephen Wong's effort in making the Conference a great success. All conference participants gave a standing ovation to show their appreciation.

Professional Workshops on Data Protection
Oct to Dec 2017 workshops are open for enrolment!

These professional workshops are tailored to the needs of those people wishing to deepen their knowledge of data protection. Key features include:

  • Analysis of each data protection principle with relevant real-life scenarios
  • Codes of Practice and Guidelines
  • Updated guidance notes from the PCPD
  • Lessons learnt from real cases
  • Recommended good practices
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Stay SMART! Protect Your Personal Data - Tips for the Elderly

The revised leaflet provides tips for the elderly to be aware of the importance of protecting their personal data privacy in order to keep away from possible privacy invasion.

Read Leaflet

Unnecessary collection of HKID Card copy of a corporate customer’s representative by a telecommunications company when the customer applied for replacement of a mobile SIM card - Data Protection Principle (DPP) 1(1)

The Complaint

The Complainant was authorised by his employer to apply for replacement of his employer’s mobile SIM card at a branch of a telecommunications company. Although the Complainant had produced his employer’s business registration certificate and company chop, the telecommunications company demanded to scan the Complainant’s HKID Card for record. Considering that the telecommunications company had collected excessive personal data from him, the Complainant lodged a complaint with the PCPD. The telecommunications company explained that according to its established practices, when a corporate customer applied for replacement of a mobile SIM card, it would collect a copy of HKID Card of the corporate customer’s representative, in addition to the business registration certificate and company chop. The representative’s HKID Card copy was collected for identity verification to prevent the SIM card from being obtained by someone impersonating the corporate customer.

Outcome

With respect to ascertaining if a corporate customer’s representative is legally authorised by the corporate customer, the Privacy Commissioner was of the view that the telecommunications company should request the representative to provide an authorisation letter containing the representative’s name issued by the corporate customer. To verify the representative’s identity, the telecommunications company could request the representative to produce an identification document with photo (e.g. HKID Card or staff card) on-site to match it with the representative’s appearance and name on the authorisation letter. If the telecommunications company still had doubt about the representative’s identity, it could contact the person-in-charge of the corporate customer direct for clarification.

Hence, the Privacy Commissioner was of the view that the telecommunications company’s collection of the HKID Card copy of the corporate customer’s representative was excessive and contravened DPP1(1).

After PCPD’s intervention, the telecommunications company took various remedial measures, which included ceasing collecting HKID Card number, or copy, of a corporate customer’s representative when handling replacement of a mobile SIM card; notifying its frontline staff of the said arrangement; and destroying HKID Card data of corporate customers’ representatives previously collected.

Extended Reading:
Code of Practice on the Identity Card Number and Other Personal Identifiers

Reference

Q: What are the privacy requirements for dealing with the biometric data collected?

A: (i) Establish strong controls for access to, use and transfer of biometric data

Data users should not use an individual’s biometric data for any purpose that is not related to the purpose for which it was originally collected, unless they have the individual’s explicit and voluntary consent to such use, or if such use is exempted from the provisions of the Personal Data (Privacy) Ordinance (the Ordinance).

Written policy and clear guidance should be devised to ensure the proper use of the biometric data collected, and to prevent unnecessary linkage between the biometric database with other IT systems or databases that may result in the transfer or change of use of the biometric data inadvertently.

(ii) Retention of biometric data

Data users should regularly and frequently purge biometric data which is no longer required for the purpose for which it is collected. 

(iii) Ensure data accuracy

Data users are required to take all reasonably practicable steps to ensure that the personal data held is accurate.

To ensure the accuracy of the biometric recognition system, data users must ascertain and be satisfied that the false acceptance rate and false rejection rate of the biometric recognition system are within reasonable limits, having regard to the size of the population monitored by the system.

(iv) Secondary use

Data users are required not to use personal data collected for a new purpose without the express consent of the data subject.

Data users collecting biometric data for one purpose must ensure that it is not being used for another unrelated purpose without obtaining express consent from data subject.
 
(v) Data security

Given the sensitivity of biometric data, it is important that data users guard against any risk of compromising and thieving of the biometric database and that effective security measures are implemented as are reasonably practicable in the particular circumstances.

(vi) Duty to make the privacy policy generally available

Data users should devise privacy policies and procedures setting out clearly the rules and practices that are to be followed in collecting, holding, processing and using biometric data, and make them known to all parties concerned, such as employees, contractors and/or customers.

(vii) Staff training

Proper training, guidance and supervision have to be given to the staff responsible for the collection and management of the biometric data. Employees who fail to properly carry out their duties in the handling of biometric data should be subject to appropriate disciplinary action.

(viii) Use of contractor

If contractors are engaged in the handling of personal data, data users must adopt contractual or other means to prevent personal data transferred to the contractor from being kept longer than necessary and from unauthorised or accidental access, processing, erasure, loss or use.

Extended Reading:
Guidance on Collection and Use of Biometric Data

Be SMART Online FanPage

Make sure that you will be kept up to date on data protection issues, news and trends.

Motion Graphic Videos – 6 DPPs

Understanding how the 6 DPPs represent the core of the Ordinance covering the life cycle of a piece of personal data.

 

Response to Media Enquiry or Report

You can now visit our website to view PCPD’s response to enquiry on latest privacy-related issues.

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